Daihatsu's Cikarang Part Center Supports Both Domestic and Export Spare Parts

PT Astra Daihatsu Motor (ADM) is strengthening its after-sales service through the Daihatsu Part Center located in the MM2100 Industrial Estate in Cikarang, West Java. In operation since 2007, this facility serves as the main storage hub, supplying spare parts to the entire network of authorized Daihatsu workshops across Indonesia and supporting export demand to several countries.

Daihatsu's comprehensive after-sales service is supported by a logistics and distribution system that ensures a reliable supply of spare parts. The Cikarang Part Center accelerates distribution, allowing customers to receive timely vehicle repairs.

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A Strategic Role in Customer Assurance

"The Daihatsu Cikarang Part Center is part of our effort to give customers peace of mind in caring for their vehicles. With the support of a strong logistics and distribution system, we want to make sure spare parts are always available when they are needed," said Marketing Director and Corporate Communication Director of PT Astra Daihatsu Motor Sri Agung Handayani.

This statement highlights Daihatsu's commitment to ensuring customers can rely on parts availability for servicing or repairs at any authorized Daihatsu workshop.

Supporting International Export Demand

In addition to meeting domestic needs, the Cikarang Part Center supplies spare parts to countries including Japan, Malaysia, and Saudi Arabia. 

This demonstrates its role as both a domestic and international hub within the automotive spare parts supply chain.

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Extensive Capacity and Multi-Level Quality Control

Located on a four-hectare site, the Daihatsu Cikarang Parts Center manages over 30,000 spare parts for both completely knocked down (CKD) and completely built-up (CBU) vehicles. This scale highlights the complexity required to maintain consistent availability for dealers and authorized workshops.

Daihatsu maintains quality through several control stages, such as:

• Standardizing operations with suppliers from the earliest stages.
• Inspecting parts upon receipt to ensure they meet specifications.
• Conducting regular quality checks on inventory during storage.
• Performing final inspections before parts are shipped to the dealer network and authorized service centers.

These processes ensure every spare part delivered to customers and export partners meets consistent quality standards.