Astra World

AstraWorld was established as a business support unit to serve the mission of creating added value for Astra Group’s businesses across many industrial sectors, with the objective of maximizing customer satisfaction and loyalty.

AstraWorld manages the business based on a shared services operation concept focused on cost efficiency and competitive advantage in delivering support services that are specifically designed to build customer engagement, in the context of AstraWorld serving multiple roles as emergency assistance center, communication hub that manages product information as well as promotional and marketing programs, also as the trusted partner that captures the voice of the customers.